Last Updated: December 30, 2025

Our Commitment to Accessibility

EARPware is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

EARPware strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

We are actively working to ensure our website and platform meet or exceed these standards. Accessibility is an ongoing effort, and we continuously monitor and improve our digital properties.

Measures to Support Accessibility

EARPware takes the following measures to ensure accessibility:

Accessibility is part of our mission statement - We believe technology should be accessible to everyone

Include accessibility throughout our internal policies - Accessibility considerations are integrated into our design and development processes

Integrate accessibility into our procurement practices - We consider accessibility when selecting third-party tools and services

Provide continual accessibility training - Our team receives regular training on accessibility best practices

Assign clear accessibility goals and responsibilities - We maintain accountability for accessibility across our organization

Employ formal accessibility quality assurance methods - We regularly test and audit our digital properties for accessibility compliance

Accessibility Features

We have implemented the following features to improve accessibility:

Website & Platform

Keyboard Navigation: Full keyboard accessibility for users who cannot use a mouse

Screen Reader Compatibility: Our site is designed to work with popular screen readers including JAWS, NVDA, and VoiceOver

Alternative Text: Images include descriptive alt text for screen reader users

Text Contrast: We maintain appropriate color contrast ratios between text and backgrounds

Resizable Text: Text can be resized up to 200% without loss of functionality

Clear Navigation: Consistent and clear navigation structure throughout the site

Form Labels: All form fields include clear, descriptive labels

Skip Links: "Skip to content" links for efficient navigation

Semantic HTML: Proper use of HTML elements to convey meaning and structure

ARIA Landmarks: Implementation of ARIA (Accessible Rich Internet Applications) landmarks where appropriate

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known limitations:

Third-Party Content: Some third-party integrations may not be fully accessible. We are working with vendors to address these issues

PDF Documents: Some downloadable PDF documents may not be fully accessible. We are working to remediate these files

Video Content: Some videos may lack captions or transcripts. We are actively adding these features to our video library

Complex Interactive Features: Some advanced platform features are being evaluated and enhanced for improved accessibility

We are actively working to address these limitations and improve the overall accessibility of our services.

Technical Specifications

The accessibility of EARPware relies on the following technologies:

HTML5

CSS3

JavaScript

WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications)

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

EARPware assesses the accessibility of our website and platform through:

Self-evaluation - Regular internal audits and testing

Automated testing tools - Use of industry-standard accessibility testing tools

Manual testing - Human review and testing with assistive technologies

User feedback - Ongoing feedback from users with disabilities

Third-party evaluation - Periodic reviews by external accessibility experts

Feedback and Contact Information

We welcome your feedback on the accessibility of EARPware. Please let us know if you encounter accessibility barriers:

Contact Methods:

Support: [email protected]

Website: www.earpware.com/support

When reporting an accessibility issue, please include:

The web page or feature where you experienced the issue

A description of the problem you encountered

The assistive technology you were using (if applicable)

Your contact information for follow-up

We typically respond to accessibility feedback within 3-5 business days and strive to resolve issues within 30 days when possible.

Formal Complaints

If you wish to file a formal complaint about our accessibility:

Internal Review: Contact us using the information above, and we will work to resolve the issue

External Resources: If you are not satisfied with our response, you may file a complaint with: U.S. Department of Justice, Civil Rights Division Disability Rights Section Website: www.ada.gov

Compatibility with Browsers and Assistive Technology

EARPware is designed to be compatible with the following assistive technologies:

Browsers

Google Chrome (latest version)

Mozilla Firefox (latest version)

Apple Safari (latest version)

Microsoft Edge (latest version)

Screen Readers

JAWS (Job Access With Speech)

NVDA (NonVisual Desktop Access)

VoiceOver (macOS and iOS)

TalkBack (Android)

Other Assistive Technologies

Screen magnification software

Speech recognition software

Keyboard-only navigation

Alternative input devices

Mobile Accessibility

Our platform is designed to be accessible on mobile devices and tablets. We test our mobile experience with:

VoiceOver on iOS devices

TalkBack on Android devices

Mobile browser zoom functionality

Touch target sizing for users with motor impairments

Third-Party Applications and Content

Some content and functionality on EARPware may be provided by third parties not under our control. We make every effort to ensure these third-party providers meet accessibility standards. If you encounter accessibility issues with third-party content, please contact us so we can work with the provider to address the issue.

Ongoing Efforts

Accessibility is an ongoing effort. We are committed to:

Regular Testing: Conducting periodic accessibility audits

Continuous Improvement: Addressing identified issues promptly

Training: Ensuring our team understands and implements accessibility best practices

User Engagement: Soliciting and responding to feedback from users with disabilities

Technology Updates: Staying current with evolving accessibility standards and guidelines

Vendor Management: Working with third-party vendors to ensure their solutions meet accessibility requirements

Updates to This Statement

This Accessibility Statement will be reviewed and updated as we enhance our accessibility efforts and as standards evolve. We are committed to maintaining transparency about our accessibility status.

Legal Information

This accessibility statement is in accordance with:

Americans with Disabilities Act (ADA)

Section 508 of the Rehabilitation Act

Web Content Accessibility Guidelines (WCAG) 2.1

EARPware is committed to equal access and opportunity for all users, regardless of ability.

Date of Last Review: December 30, 2025

For questions or concerns about accessibility, please contact us at [email protected].